Industry: Manufacturing
Situation:
- The client accidently deleted an important file and couldn’t restore a backup to retrieve it.
- Although they had a system in place to manage backups, IT staff did not have the time to monitor the integrity of daily backups and therefore errors were missed.
Solution:
- Present’s Gold plan for managed services where backups are monitored, and alerts triggered if any issues are detected.
- And as important, restore tests are performed regularly.
Benefits:
- IT staff do not have to worry about backups and can focus on value-add initiatives for the business.
- The client now has peace of mind knowing that they will be able to recover their data quickly if something were to happen.